Privacy Policy

This Policy defines the scope of privacy and degree of confidentiality protecting the information provided by users during registration and normal use of kittl.com (“Site”), Kittl’s services, programs and facilities. At any time, users can, at their discretion, allow or forbid collection and use of their personal information.

This Site is owned and operated by Kittl Technologies GmbH, a German company, and its affiliates (doing business as and collectively referred to as “Kittl”). By using the Site, user provides his/her consent that Kittl has the authority to collect, use and disclose the user’s personal information according to the rules of this Policy.

Kittl proclaims and accepts its responsibility to protect the user’s personal information. This document contains the rules upon which such information is collected and used, and also the reasons for disclosure of such information. These rules apply to any personal information collected by Kittl.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

THIRD PARTY DISCLOSURE
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

APPS AND THIRD-PARTY INTEGRATIONS

Kittl lets you connect third-party services to your Kittl account. We refer to these connections as "apps." Depending on the app, you may use it to bring assets into the Kittl Editor (for example, browsing images, files, or store products you've saved on a third-party service), or to publish designs from Kittl to those services (for example, creating a product on a print-on-demand store or listing a design on a marketplace).

When you connect an app, the third-party service issues Kittl an authorization token (and, where applicable, a refresh token) that allows Kittl to call the service's API on your behalf. Kittl does not receive your password for that service. The scope of access — for example, your boards, products, files, listings, shops, or storefront data — is defined by the permissions you grant during the connection flow, and by any changes you later make in your account on the third-party service.

If you import content from an app into a Kittl design (for example, adding an image to your canvas), that content becomes part of your design and is stored, processed, and shared in the same way as any other content in your workspace.

If you use an app to publish a design from Kittl to a third-party service (for example, creating a product on a print-on-demand store, or listing a design on a marketplace), the design content you choose to send — such as the image, title, and description — is sent to that third-party service via its API. Once published, that content is subject to the third-party service's terms and privacy practices, alongside this Privacy Policy. Kittl may also receive operational data back from the third-party service in connection with the publish flow, such as the resulting product or listing identifier, publication status, error messages, and similar webhook or API responses; we use this data to operate the integration.

You can disconnect an app at any time in your Kittl Settings, or by revoking access directly in your account on the third-party service. When you disconnect, Kittl disables the connection and deletes the active authorization credentials from our production systems. Limited copies may persist briefly in security logs and backups before being overwritten in the ordinary course. Disconnecting stops Kittl's future access to the service, but does not by itself remove products, listings, or other items you previously created on the third-party service through Kittl — those remain subject to the third-party service and to any actions you take there.

Kittl does not sell app credentials or app-derived personal data. Data from apps may be processed by our service providers (such as hosting and infrastructure providers) as needed to operate the Kittl Editor.

For apps that Kittl develops and maintains, we publish a per-app disclosure listing the API used, the data accessed, and what happens when you disconnect. These disclosures supplement, and apply in conjunction with, this Privacy Policy:

- Pinterest: kittl.com/privacy/pinterest

- Shopify: kittl.com/privacy/shopify

- Dropbox: kittl.com/privacy/dropbox

Apps developed by third-party providers are governed by those providers' own privacy policies, linked from the app's listing in Kittl.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

We note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. To have your information deleted, please send your request to [email protected].

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Saarbrücker Straße 37, 10405 Berlin, Germany